I had someone contact me one day saying she wanted to create an ‘online presence’. She was an author and knew very well that she need to have one to be relevant. There are certain social platforms that work best for some niches than others. Which social media channels are best for generating business? The short answer is all of them. But you do need to understand how the algorithm works for that specific channel. All Social Media channels work slightly differently so the best chances of success come from picking one channel and becoming an expert at using that one channel.
There’s nothing wrong with being on multiple channels, but you may find that your target customers don’t ‘live’ there. However, how are you going to know where they do live unless you go on all of them? Which ones have you used? Facebook, Twitter, Instagram, LinkedIn, Pinterest, YouTube…
My primary focus is on Facebook and Pinterest. Although a lot of traffic lately has been coming from Instagram. Which ones have you generated the most business from? I have generated business through Facebook in a number of ways for both my company and for my clients.
I have been approached by companies who use chatbots and I’ve tried paid ads. I’ve been working with a company for Instagram which has gotten me more followers and I honestly don’t know if they do use chatbots. I should ask.
I’ve tried paid ads on Facebook and haven’t found that much success with them but that’s only because to be honest I haven’t put in the effort. I do know of people who have reached enormous ROI with them. I think in my niche the competition is very high though. And my ad spend would have to be super ridiculous like Neil Patel ridiculous. However, I’ve heard it’s possible to generate multiple 6 figures without ever spending any money on these things.
And you don’t need to post every day either. In fact, using just 2-3 targeted posts a week you can very easily generate multiple 5 figures every month. Some marketing pros recommend that people get to 5 figures a month using organic before they spend any money on their chosen channels. Why is this? Well, think of it this way.
If your spending all sorts of money putting your message in from of tons of people but they’re all the WRONG people you’re just wasting it.
The best way to build a strong marketing message is to first know your audience at the deepest level possible. To understand their problems and their pains. What exactly are they seeking?
Are they seeking money? Career help? Looking to start a side business? Help with promoting a product or service like my author who wants an online presence? To work remotely from home?
The best way to do this is to engages them. The process looks like this: Get to know your potential customers at 4 levels:
1. Demographics – who are your ideal customers and where do they hang out
2. Problem/Pain – What specifically is the problem you solve for them.
3. Behaviors and language – how your client acts and what they say about their problem-specific language patterns.
i.e. “I want to work from home but I can’t find any legitimate jobs!”
4. Mental models and belief systems – What that person believes about themselves, their problem, ability to solve the problem, and the world. For the most part level’s 3 and 4 are massively underused. Mostly because it requires much more work to uncover and can often mean having some uncomfortable conversations to get the real root of what’s going on. Thought if you go there, you’ll be miles ahead of 99% of your competition.
– Gareth Robinson Head of Business Development at Connecting Dots Marketing.
Our mental models and belief systems are what drive everything we do… and when you as a blogger or entrepreneur, business person or marketer speak directly to them, that’s when your potential client feels like you get them better than anyone else.
What makes sales? Not fabulous sales pitches, not even fantastic products. Emotionally compelling reasons behind the fantastic products or services.
The chances of them saying yes when you invite them to become a client so much higher when that client is emotionally connected.
I remember shopping for eyeglasses somewhere where the sales person was completely flat and hardly acknowledged me despite selling me a pair. And then he didn’t even say goodbye! Do I want to go there and purchase more glasses from them? No way. They lost a customer without even realizing it.
With this information, you can craft powerful writing about posts that speak to your target customer in a way where they feel like you know as well (maybe even better) than they know themselves.
As an example, working with my new author client we went through the above process with her to understand her perfect customer. She is selling her new book to first-time Mothers. We established who she was talking to: Women staying in the workforce and raising a difficult child. AND the type of people she likes to work with. We established where they hung out on Facebook. Mom groups, however, we also looked at their hobbies, passions, and interests and systematically joined these groups too.
Remember you can’t just join where people work. They also have lives outside of the office.
Connecting with potential customers in an environment where your competitors aren’t is a huge advantage because you connect with them on a subject you’re both interested in so if the conversation turns to business, then they already trust and like you.
In sales is HUGE because everybody thinks its all about the almighty dollar when it’s really not. It’s about building relationships. We planned out a series of posts, including written as well as video and some Facebook Live’s, providing education and insights as well as speaking directly to the pain of her audience, and posted them on not just her profiles but into the groups, within 2 weeks she already had several buyers.
There are many social channels and methods you can use to generate a buzz around your product or service without spending money on Ads.
Contact me to learn more!